Friesland, Germany

Within ITRACT project newly developed mobile applications are arranged to pilots that are given to test users for testing purposes under real life conditions. For that reason a guideline for the realization of user-friendly applications has been developed in Wilhelmshaven, Germany  in the last weeks. Based on the criteria of ISO 9241, the eight golden rules of Ben Shneiderman and the Nielsen heuristics various usability criteria have been worked out. The centerpiece of the guideline is a checklist which allows developers to test the user-friendliness of their application. Also the guideline gives a hint, which testing procedures can be used. The procedures are well described in the guideline. It is planned to test several emerging applications using an eye tracking method. So in a next step scenarios for these test will be developed. Besides the usability testing the pilots are also tested concerning e.g. their content or their performance. Tests users are asked to fill out a questionnaire in which they have to evaluate if the pilot meets their demands in general, if it is suitable to be used  in every day transport life, if the pilot ease the use of public transport systems, if it can convince people using public instead of private transport and if they would pay money for using it. All this information is used for modification and improvement of the pilots. Making use of these testing procedures it is ensured that the developed pilots are highly sophisticated in terms of operation, performance and usability.

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© Jan Frick 2014